It doesn't take a lot of music listening alongside Frank Díaz to reveal that he offers a unique resource in the world of hi-fi. Frank combines an understanding that music listening is deeply emotional with a virtuosic ability to discern the difference between solid and truly fantastic audio equipment, and tops that off with an unusually keen eye for value. If you want to buy audio equipment that truly moves you, and want the help and advice of someone who will treat you as he treats his equipment—with good old-fashioned respect—he's your guy.

Dr. Michael Stepniak
Dean of Shenandoah Conservatory - Shenandoah University
Winchester, Virginia

I have heard my share of all different types of audio systems, but none have impressed my ears as much as the systems at EarHead Audio. There's really not much to say—you have to go listen. I think EarHead Audio has truly high fidelity home listening products at reasonable prices, and Frank is a most excellent escort to guide your ears into that wonderful world of music.

Donald Taylor
Ex-Chair, Audio Engineering Society - Shenandoah University Chapter
Owner, Audio Transductions, Inc.
Great Falls, Virginia

EarHead Audio is terrific and helped me significantly upgrade my system—I wish I had found them sooner. I had spent a few years trying to put a system together through online reviews and forum comments, but the results were not what I had hoped. My local audio shops were little help: they were focused on home theatre installations or systems more expensive than a new car (that didn’t sound significantly better than what I had). EarHead, and Frank Diaz, were a breath of fresh air. Frank puts together systems that sound terrific and he takes the time to listen to his customers and find what’s right for them. All of the gear he carries conveys music beautifully, and he has options in a variety of price ranges, from a first system for a student budget to a home system to live with for years. I ended up liking the Heed amplifier that he had, and he went out of his way to secure another model in the line and and let me audition it in his listening rooms with my own preamp. I felt like a guest and not a customer, and the low (no) pressure atmosphere really let me settle into listening and making a decision that I’m very happy with (I ended up with the Heed PRE and monaural amplifiers—wonderful, detailed, and organic!). Frank’s support after the sale has been exceptional as well, and I’m sure that as I look to upgrade down the road (perhaps new speakers?) I will be back again. Highly recommended for anyone looking for good music and great advice and insight.

I first contacted Frank to inquire about the LSA speaker line that he carries, as I am starting to research upgrading the speakers that we have currently. He insisted that my wife and I come over to take a listen even though we were not going to be purchasing at the time. I was kind of worried about this because I didn't want to have sales pressure during the research process. I was totally impressed with Frank. He spent 3 hours with us listening to music on various different speakers with various different amplifiers with absolutely no sales pressure at all. You could immediately tell that he is very much service driven, not sales driven, which is a rarity these days. Also, the speakers sounded fantastic. EarHead will definitely have our business for a long time.

Thank you,

Bryan Lilly
Amissville, Virginia

I wanted to let you know that the last year, since you installed the speakers and disc media player in our home, it has been audio bliss. I can’t even begin to tell you how great those speakers sound! Every time we play music or route the sound from the DVD player through the speakers, I am truly amazed at the quality of the sound. And the media player is awesome as well.

Any time audio equipment comes up in a conversation with someone, I always tell them about EarHead Audio and the high quality products you sell, the unparalleled service you provide, and the incredible level of knowledge you have about all things audio.

For anyone considering the purchase of audio equipment, I highly recommend EarHead Audio. High quality products, unparalleled service, incredible knowledge…. EarHead Audio!

Trying to navigate the foggy universe of the audiophile is an intimidating prospect. Such is the nature inside the overgrown walled garden known as high quality audio.

I shot EarHead Audio an email explaining that I was once again building a new computer system and my desires for finally doing audio justice. Shortly after receiving that message, Frank called me and began translating my questions from newbie-speak to head-fi and back again with answers I actually understood. He should have sent me an invoice just for the phone conversation, but we set an appointment for later in the week instead.

My time during that appointment consisted of sitting in chairs fit for a king and listening to amazing music (both mine and Frank’s selections) through an expansive array of headphones and amps specifically chosen for me based on our previous conversations. Having the ability to hot swap devices in the middle of a song allowed for such a finely tuned comparison between every make and model. No other place of business allows the client to develop such an intimate opinion with such a large variety of products without any guarantee of purchase. There were no clocks in the room, no hurried sense of schedule, and no other customers competing for attention. On many occasions my time with Frank felt more like old friends sharing their favourite music than any sort of shopping endeavour.

If you take away anything from my lengthy story, take away this: Frank is not a salesman, he is one of us. His products are not chosen based on potential resale profits or popularity, but instead chosen because Frank uses them for his own listening pleasure and only carries extras so he won’t miss replacing them in his day-to-day appreciation.

Even now, back at home listening to the devices I chose from his stock, I cannot decide which was more thrilling: finally giving my ears the listening experience they’ve been begging for, or the five-star as-family treatment I was granted inside Frank’s listening rooms. His method of business is a lost art and a rare treasure. If other retailers, be it automobiles or clothing, treated their clients to the same degree, they would never want for business and we would all delight in the pleasure of being their paying customer.

As Frank said, “Whether your budget is $79 or $20,000, you’ll receive the same quality of service here always.” If you find yourself even remotely in his general location, you owe it to your inner-audiophile to make an appointment.

Zachary Lytle
Herndon, VA

I have known Frank since 1998 and have always relied upon him to provide the best information on audio related equipment and best use. Frank is an audiophile in the very best sense of the word, and truly understands the results of what it means to have excellent sound equipment. I would trust Frank's judgment whenever it came to the purchase of fine audio equipment. He is also very knowledgeable on top quality CD recordings as well. A purchaser couldn't do better.